Terms and Conditions
Welcome to DX Archery Equipments (website service provided by DX Archery Equipments ). This website is owned and operated by Add-venture India having its showroom at 2, Bharti Apt, Bharti Nagar, Kothrud Depot, Pune Pune 411038 By using www.dxarchery.in or making a purchase with www.dxarchery.in you are deemed to have accepted these terms and conditions listed below or as maybe revised from time to time at the sole discretion of www.dxarchery.in and that you understand and agree that you are bound by such terms and conditions whenever you access this website. Your agreement to these terms and conditions are a legal binding contract between you and DX Archery Equipments
We reserve the rights to change these terms and conditions from time to time without any obligation to inform you of the same and any change shall be deemed to be accepted by you and binding on you
Ownership :
All rights, including but not limited copyrights, in this website are owned by or licensed to DX Archery Equipments. Any use of this website or its contents for copying, storing, downloading, selling, duplicating or scrapping for commercial use or for any other purpose whatsoever, in whole or in part is strictly prohibited.
Eligibility to use :
Use of this website is available only to persons who have attained age of majority and competent to enter into a legally binding contract.
Prices of Products and Services :
DX Archery Equipments has taken care in giving details of the prices, packages and other information of the products displayed on the website; however prices are subject to change without any obligation on our part to notify such change to you.
Payment :
In the event we receive payment by credit card, you agree that you will not seek to chargeback or recover your payment or any other losses from www.dxarchery.in unless the same is sought on the ground of incorrect or defective product having been delivered to you. Further, you agree that, for the purposes of any applicable credit card scheme rules, by completing your booking and remitting payment to the relevant Service Providers), DX Archery Equipments has discharged in full its responsibilities to you as regards the Scheme. By accepting these Terms and Conditions you agree that these Terms and Conditions may be used by DX Archery Equipments to resist any chargeback you seek to make against DX Archery Equipments if the same if not as per terms hereof. Further in case of chargeback the claim should first be lodged with Add-venture India at its shop authoised to receive such claim, within 3 working days of receipt of the product by you along with the products in unused condition in the original packaging along with all tags and original invoice failing which the request for chargeback shall not be considered.
Use of content :
DX Archery Equipments authorizes you to view a product material on www.dxarchery.in solely for your personal, non-commercial use only. All products /services and information displayed on www.dxarchery.inconstitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to acceptance and the terms and conditions as listed herein. www.dxarchery.inreserves the right to accept or reject your offer, without offering any reason/s for the same. Our acceptance shall be constituted by dispatch of the products.
Termination/Access Restriction :
www.dxarchery.in reserves the right, in its sole discretion, to terminate the access to the website and the related services or any portion thereof at anytime, without notice. www.dxarchery.in reserves its right to pursue legal action against any individual believed to have undertaken fraudulent activities or other activities harmful to this web site.
Delivery Policy :
www.dxarchery.in shall deliver all products purchased online within 2 Weeks from the date of purchase. We use third party courier / postal services for delivery and shall not be liable for any delay caused from the delivery service providers.
Before accepting delivery of the product/s, please ensure that the packaging has not been damaged or tampered with. If you believe that the merchandise is not in good condition, or if the packaging is tampered with or damaged, please refuse to take delivery of the package, otherwise it will be presumed that you have accepted delivery. In the event you return any item which is delivered to you in damaged/defective condition, there will be no additional shipping charges.
Limitation on Liability for Products & Services :
We have a preferred partner arrangement with few products & service providers to deal on their behalf. We do not endorse, recommend, or approve the quality standards of these products. In case you are a User from country other than India we encourage and advise you to discuss all purchases within your country before making a decision on purchase outside your country. If you choose to access this website from outside India, you shall be sole responsible to observe and comply with applicable laws of that country.
You agree to assume all responsibility in connection with choosing the products & services www.dxarchery.in. We assume no responsibility or liability for any products or services matching the standards of countries other than India.
General Limitation on Liability :
You agree that under no circumstance will www.dxarchery.in or any of our affiliates and our and their directors, officers, members, employees, agents, representatives, attorneys, predecessors, successors or assigns, be liable for any indirect, incidental, special, punitive, exemplary, or consequential damages (including, but not limited to, lost profits and damages that result from inconvenience, delay, loss of use, or physical or psychological injury) related to or arising out of use of the materials and website provided by us, and the contents of the materials and the website, arrangements made based on information related to or obtained from the materials and website, or products or services related to or obtained from the materials and website, even if we or they have been advised of the possibility of such damages.
Indemnity :
You agree to defend, indemnify, and hold www.dxarchery.in and our affiliates, and our and their respective directors, officers, members, employees, agents, representatives, attorneys, successors and assigns, harmless from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs and expenses (including reasonable attorneys' fees and litigation expenses), relating to or arising from:
i) your use of this website any website materials, or services obtained on or through this website
ii) any arrangements you make based on information obtained on or through this website
iii) any breach by you of the Terms and Conditions stated herein
Severability :
If any provision of this Agreement is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of this Agreement shall continue to be in full force and effect.
User submissions :
You agree that you will not upload or transmit any communications or content of any type to the Public Areas that infringe or violate any rights of any party. By submitting communications or content to the Public Areas, you agree that such submission is non-confidential for all purposes.
If you make any such submission, you agree that you will not send or transmit to www.dxarchery.in by email, (including through the email addresses listed on the "Contact Us" link) any communication or content that infringes or violates any rights of any party- If you submit any business information, idea, concept or invention to www.dxarchery.in by email, you agree such submission is non-confidential for all purposes.
If you make any submission to a Public Area or if you submit any business information, idea, concept or invention to www.dxarchery.inby email, you automatically grant-or warrant that the owner of such content or intellectual property has expressly granted www.dxarchery.in a royalty-free, perpetual, irrevocable, world-wide nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, and display the communication or content in any media or medium, or any form, format, or forum now known or hereafter developed.
www.dxarchery.in may sublicense its rights through multiple tiers of sublicenses. If you wish to keep any business information, ideas, concepts or inventions private or proprietary, do not submit them to the Public Areas or to www.dxarchery.in by email. We try to answer every email in a timely manner, but are not always able are bound to do so. Any communication within these Public Areas shall comply with various terms and conditions specifically mentioned herein.
Passwords :
www.dxarchery.in offers several tools that allow you to record and store information. You are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to your www.dxarchery.inpasswords and/or accounts. It is your sole responsibility to:
1) control the dissemination and use of activation codes and passwords;
2) authorize, monitor, and control access to and use of your www.dxarchery.in account and password;
3) promptly inform www.dxarchery.in of any need to deactivate a password. You hereby grant www.dxarchery.in and all other persons or entities involved in the operation of the Site the right to transmit, monitor, retrieve, store, and use your information in connection with the operation of the Site www.dxarchery.in cannot and does not assume any responsibility or liability for any information you submit, or your or third parties' use or misuse of information transmitted or received using www.dxarchery.in tools and services.
» None of the provisions of these terms and conditions shall be deemed to constitute a partnership or agency between you and www.dxarchery.inand you shall have no authority to bind www.dxarchery.in in any manner whatsoever.
Advertisements, searches and links to other sites :
www.dxarchery.in may provide links to third party websites. www.dxarchery.in also may select certain sites as priority responses to search terms you enter and www.dxarchery.in may agree to allow advertisers to respond to certain search terms with advertisements or sponsored content.
www.dxarchery.in does not recommend and does not endorse the content on any third-party websites.
www.dxarchery.in is not responsible for the content of linked third-party sites, sites framed within the www.dxarchery.inSite, third-party sites provided as search results, or third-party advertisements, and does not make any representations regarding their content or accuracy.
Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites.
www.dxarchery.in does not endorse any product advertised on the www.dxarchery.in or www.dxarchery.ingifts.com Site.
Customer Confidentiality Assured :
www.dxarchery.in prides itself on complete respect of personal information and client confidentiality, as well as maintaining privacy for our clients' families and loved ones. The material information and documents that we collect from our users is only used to facilitate the selection of desired facility and accordingly offer the most suitable treatment. We do not sell or share your information to any third party at any time without your permission. Personal information given to www.dxarchery.in through this service will be kept confidential.
Jurisdiction: :
a. These Terms & Conditions/Agreement are subject to the laws of India. All disputes, differences and claims arising out of the same shall be subject to Indian Laws.
b. You hereby consent to the exclusive jurisdiction and venue of courts in Mumbai, India in all disputes arising out of or relating to the use of this website or any of the Terms and Conditions set out therein. Use of this website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph.
Disclaimer :
The details of the products or product specifications (for instance weight, color, handwork details, size, etc.) quoted with the product displays are only fairly approximate values. While every endeavor has been made to accurately reproduce colors, there maybe minor variations in color of the actual product because of the nature of product, weather at the time of differences in display output due to lighting and digital photography and color settings and capabilities of monitors. A customer must place an order keeping in mind this minor variation in color as seen on a computer screen against the actual color of the product received. www.dxarchery.in believes that all online buyers are aware that colors seen on a monitor will be slightly different as compared to the actual product or accessories ordered and all customers who order products online are aware of the fact.
PRIVACY POLICY
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent.
We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes:
Your Name
Address
Phone Number
Email Address
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy, you should contact us
DELIVERY TIME AND COST
What are the costs for shipping my order?
Shipping cost for each product is mentioned in each product and is displayed after the products are added to the Cart
If you order more than one quantity of the same product then, shipping cost reduces and is mentioned in the same "Shipping Cost" in the product Cart page.
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When is an order dispatched and what is the expected delivery time?
Dispatch happens every working day at 5:00PM IST. If your order & payment has been received before that, we try our best to ship your order the same day itself. Sometimes the products of your order may be available at one of our other warehouses, in that case it may take a day to receive the product at our Main Warehouse, from where the dispatch happens. So the dispatch would happen the next day.
All orders received after 5.00 PM IST are shipped the next day. Sometimes the products of your order may be available at one of our other warehouses, in that case it may take a day to receive the product at our Main Warehouse, from where the dispatch happens. So the dispatch would happen after a day.
Having said that we understand that after purchasing the product you are very excited to receive the product/s at the earliest. Therefore we assure you that we try our absolute level best to dispatch the order at the earliest.
Consignment takes normally 2-7* days depending on the location. If the consignment contains liquid then it may take 3-10 days for the order to be delivered, as we have to dispatch the order through surface only.
*Important:We always try to make sure that your order reaches you at the earliest possible. We too shop online and understand what it means to want our orders to reach us at the earliest. That is always our aim and thats why we also constantly try and follow up with the shipping companies in this matter, so that your order reaches you in time. However, please understand that operations of courier companies are not in our control. We are always on your side and put in our best efforts to follow up wth the shipping companies as much as possible.
Because the operations of courier company is not in our control we cannot be held responsible for delays and the resultant impact on your trip schedules. We request you to please order early enough to accommodate delays.
As a general practice always check your courier package for any tampering or damage before you sign the POD receipt. In case there is a problem please don't sign POD and let us know at dx.archery2015@gmail.com along with the Name/Phone# of the person delivering the package. POD once signed courier company doesn't entertain any complaints/claims.
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My order has products with liquid in it, can the order be delivered? If yes, then how long will it take?
Yes we can deliver liquid items to most areas in the country, however it will take 3-10 days for your order to reach, as we have to dispatch the order through surface only. All liquid items are dispatched through India Post ONLY.
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I want to ship my order to another address than the one I submitted at registration. Can I do this?
Yes you can save multiple addresses in your account on www.dxarchery.in Website. Choose the correct address, where you want your order to be shipped at, during checkout and it will be shipped to the desired address.
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Can I choose the carrier for my shipment?
Yes & No. We use a variety of carriers including First Flight Couriers, DTDC, Shree Maruti Couriers, Professional Couriers, Speed Post (India Post), Blue Dart, Hand delivery,etc. Customers can suggest the carrier for their order and we will try our very best to accommodate their request. The choice of carrier is determined by whichever carrier has the best service in your area and the size of your order. And don't worry we will select the appropriate carrier option for you, to keep our shipping charges as low as possible while still maintaining the delivery expectations for the selected level of service. Once your order ships, the ship date, delivery method and other tracking details will be provided in your shipment confirmation email and in your account on www.dxarchery.in
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What do I do if my product has not arrived on time?
You can email us on dx.archery2015@gmail.com or call on the numbers given in "Contact Us" page. We will check the issue by following up with the courier companies and inform you as soon as possible. We always hope that all orders reach the customer in timely and appropriate manner and do our best to achieve that. Though, sometimes circumstances are not in our control, but we will try our best to follow up with the courier company and try and deliver the package at the earliest.
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Can I ship different items in my order to different shipping addresses?
Not in the same order. You can place two or more orders with different “Shipping Addresses”
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Can my order ship to a Post Office Box?
No. Since we offer door to door deliveries through our shipping partners therefore you must include full address details including a street address for the shipping address.
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Can I change my shipping address after placing my order?
Once we receive your order, we take few upto 24 hours to process your order before handing it over to the shipping company. If you would like to change your shipping address for an order which you have already placed, we will try to accommodate your requests if we still have the package in our hand. Please contact us on dx.archery2015@gmail.com with your requested change and respective order number. We will send you an email reply to confirm if we were able to make the change. If we have already handed your order over to the shipping company then we are unable to make any shipping address changes.
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How long does domestic/international shipping take?
Domestic shipping may take anywhere between 2 to 7 working days to reach the customer, depending on which part of the county, order is being delivered. International shipping takes 10 to 20 working days to reach the customer, depending on which part of the world, order is being delivered
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Are shipping fees refundable if I return my product?
Once a package is shipped we cannot refund the shipping cost. If you return your product, you are responsible for the cost of shipping it back to us as well as the original shipping fee.
Customer Service: +91-9421454316
RETURNS AND COMPLAINTS
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Returns & Exchange Policy
Our first priority is your 100% satisfaction with any DX Archery Equipments purchase. However if you are not satisfied with your purchase due to any of the following reasons, you can return the product by various shipping companies through surface
DX Archery Equipments
2, Bharti Apt, Bharti Nagar,
Kothrud Depot, Pune
Pune 411038
Maharashtra IN
+91-9421454316
Not 100% Satisfied with the Purchase / Wish to Return the Order
If you are not 100% satisfied with your purchase OR simply wish to return the order, due to any reason whatsoever, you placed ondx.archery2015@gmail.com then kindly send us an email on dx.archery2015@gmail.com within 4 days from when you receive the product/s with the proof of purchase and we will exchange the item in question or provide a Refund, after deducting a CANCELLATION FEE, which is calculated as Shipping Cost (At Actuals) + Administration Fee (5% of the Total Order Value), as applicable, depending on DX Archery Equipments's consent. Also you must note under that circumstance, return of products will be accepted only if the products are returned in a saleable condition with the tags intact and in their original packaging, in an unwashed and undamaged condition. The refund will be initiated once we receive the product. We will provide your refund using the same method of payment that you used to purchase the item. It is to be noted that DX Archery Equipments has discretionary right to accept or reject the return. The same will be documented in an email and communicated to you within 15 days of your request to return the product.
PLEASE NOTE Exceptions / Rules:
All products bought at a Discount, Annual Sale, Flash Sale and / or at a price below the MRP, will not be eligible to return OR for warranty claim of the product/s that you have purchased from www.dxarchery.in
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Incorrect Size
Exchange of product due to incorrect size has to be returned to us within 7 days from the day you receive the product/s, with the proof of purchase and the product. If we think the reason is genuine and the products are returned in a saleable condition with the tags intact and in their original packaging, in an unwashed and undamaged condition, we would be more than happy to help the customer with the a different size in the same product, provided the size required by the customer is available in stock.
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PLEASE NOTE Exceptions / Rules:
Replacement for goods/ merchandise is subject to inspection and checking by www.dxarchery.in team.
Damages due to neglect, improper usage or application will not be covered under our Returns Policy.
Return of products will be accepted only if the products are returned within 30 days from the date of purchase in a saleable condition with the tags intact and in their original packaging, in an unwashed and undamaged condition.
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Please note that the Cash on Delivery convenience charge and the shipping charge would not be included in the refund value of your order as these are non-refundable charges.
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Defective products “Not under Warranty by the Brand”
We strive to sell 100% genuine and quality products and hope that this does not occur, but if the product you purchase has a manufacturing defects or develops a defect while in use, for which the Brand does not provide warranty, we regret to inform that we will not be able to do anything in that situation. You can get in touch with the Brand directly for the same.
Warranty information for each brand is mentioned on each product page. Kindly read through them once before making a purchase.
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Defective products “Under Warranty by the Brand”
We strive to sell 100% genuine and quality products and hope that this does not occur, but if the product you purchase has a manufacturing defect for which the Brand does provide warranty, we request you to kindly email us an explanation or an image of the defect on dx.archery2015@gmail.com , within 30 days from the time of purchase, with the proof of purchase. Once our team approves the “Return”, you may ship the product to the address mentioned above. The product will undergo for tests to justify the defect and then the customer care team will get in touch with you depending on the test result. After consulting with the brand and examining the test results, the product may be replaced or repaired or returned back to the customer depending on what the brand decides or the test results suggest. We assure you that if the manufacturing defect is genuine, we would be more than happy to help you with a refund or a new product.
Warranty information for each brand is mentioned on each product page. Kindly read through them once before making a purchase.
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Shipping
Shipping of products during the return process to dx.archery2015@gmail.com is the responsibility of the customer. It is advised to use a shipping agent who will preserve the product as is handed over to them, until it reaches our doorstep and accepted by a representative of DX Archery Equipments . We will not be able to entertain returns if they are damaged or returned in an unsaleable state due to any action or inaction by the shipping agent. The costs incurred in shipping the product to DX Archery Equipments will be borne by the customer, except in the following cases
The product shipped to you is defective as accepted by the terms of returning defective products above.
We have sent an incorrect product. We give immense attention to detail and quality, but we are human too.
DX Archery Equipments will ship the replacement product back to the customer without any charge, only once. After shipping the replacement once, every subsequent shipment will be charged at actuals.
PLEASE NOTE Exceptions / Rules:
Refund/ replacement for goods/ merchandise is subject to inspection and testing by our team.
Damages due to neglect, improper usage or application will not be covered under our Returns Policy.
About
The man behind DXARCHERY
A former National level archer, Sujeet has always wanted to bring cutting edge archery technology and products directly to the masses at a very affordable cost. DX Archery is a result of that vision and passion. A commitment to deliver Speed, Stability & Smoothness is what has been the hallmark of DX
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Archery products, also it has been a staple presence on the Maharashtra Archery Circuit with an aim of being a significant national organization.
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To determine and select a proper archery equipment can be confusing for anyone who is new to the archery sport.
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Experienced archers who wants to upgrade archery equipment becomes frustrated with the endless internet search for useful information. The search ends here!!
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Where do we go to find up-to-date information for modern day archery equipment?
Who is helping the new enthusiast to get start and what are the experts saying about selecting a proper archery equipment?
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DX Archery is a trustworthy place to send people where they can find reliable information to get proper archery equipment. Dx Archery is a single source for any archery related information which is relevant, up to date, and easy to understand for everyone.
Sujeet, with his vast expertise in the field of archery is always eager to show you exactly what you need to know and why it is so important to understand the process of selecting your own equipment.
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The bottom line...if you do not select the proper archery equipment that fits you specifically, your archery experience will be less than rewarding, painful and an expensive loss.
